PG Asia Games (also known as PGAsia / pgasia) is built for entertainment—not as a way to make money or solve financial problems. This page explains how we help you stay in control, what to do if gambling stops feeling fun, and where to find independent help.
Our commitment
We aim to provide a safe, fair, and transparent environment. That includes clear terms, secure payments, and access to responsible gambling tools wherever regulations and our licence allow. We train our support teams to discuss limits and self-exclusion without judgement. If you are worried about your play, we encourage you to use the tools below or speak to a professional organisation—taking a break is a sign of strength, not failure.
What “responsible gambling” means
Responsible gambling means treating betting and gaming as paid entertainment with a fixed time and money budget—like going to a concert or a cinema. You should only wager what you can afford to lose, never borrow to gamble, and never gamble when angry, lonely, or under the influence of alcohol or drugs. If you find yourself hiding your play from family or friends, or feeling anxious about losses, it is time to pause and seek support.
Warning signs that gambling may be a problem
Everyone’s situation is different, but common warning signs include:
- Spending more money or time than you planned, or chasing losses with bigger bets.
- Borrowing money, selling possessions, or neglecting bills to fund gambling.
- Lying to others about how much you gamble or hiding statements and screen time.
- Feeling irritable or restless when you try to cut down or stop.
- Gambling to escape stress, sadness, or boredom rather than for enjoyment.
- Neglecting work, study, relationships, or sleep because of gambling.
If several of these apply to you, consider using our tools immediately and contacting an independent helpline listed below.
Tools available at PG Asia Games
Depending on your account and jurisdiction, you may have access to some or all of the following. Exact names and locations in the menu can change—ask live chat if you cannot find them.
| Deposit limits | Cap how much you can deposit per day, week, or month. Increases may take effect after a cooling-off period; decreases usually apply quickly. |
|---|---|
| Loss limits | Limit how much you can lose over a set period so a bad session cannot spiral. |
| Session / time reminders | Pop-up reminders of how long you have been playing so you can decide to log out. |
| Reality check | Periodic summaries of time spent and money wagered (where available). |
| Cooling-off | A short break (e.g. 24 hours to several weeks) where you cannot log in or deposit. |
| Self-exclusion | A longer block on your account. During self-exclusion you should not attempt to open new accounts; we apply this seriously to protect you. |
To request limits or exclusion, use your account settings where shown, or contact customer support by live chat or email from your registered address. Our team will confirm what is available for your region and walk you through the steps.
Underage gambling
Our services are strictly for adults who meet the legal age in their jurisdiction (often 18 or 21). We use age verification and may request documents before withdrawals. If you are a parent or guardian, use device parental controls, block gambling sites on shared devices, and never save passwords where minors can access them. If you suspect an underage person has used our site, contact us immediately.
Independent support organisations
These organisations offer free, confidential advice—not affiliated with PG Asia Games, but recognised internationally:
- BeGambleAware — information and support for anyone affected by gambling.
- GamCare — counselling, forums, and self-help resources.
- Gambling Therapy — multilingual online support and groups.
- Gamblers Anonymous — peer support meetings worldwide.
If you are in immediate danger or crisis, contact your local emergency services or a crisis line in your country.
Tips for staying in control
Decide your budget before you deposit. Use deposit limits that match that budget. Take regular breaks; set a timer on your phone if helpful. Never gamble to recover losses. Balance gambling with other hobbies. If you are winning, consider withdrawing part of your balance instead of increasing stakes. Review your play history in your account from time to time.
Parents and shared devices
Keep payment details and account passwords private. Log out after each session on shared computers or tablets. On mobile, use fingerprint or face ID where appropriate and do not allow minors to use your logged-in session. Many operating systems offer screen time or website filters—use them alongside our age checks.
Myths and facts
Myth: “A big win is due because I’ve lost for so long.” Fact: Each spin or hand is independent; past results do not change future odds.
Myth: “I can win back what I lost if I play a bit longer.” Fact: Chasing losses usually increases harm. Set a loss limit and stick to it.
Myth: “Only people with addiction need help.” Fact: Early support—talking to a friend or a helpline—can prevent bigger problems later.
Need to talk to us?
Email or live chat from your registered email if you want to apply limits, self-exclude, or discuss your account. For general questions about games or payments, see our Help Center. For legal terms, see Terms & Conditions.